Objective of the position: To provide a warm and calming voice to patients while evaluating the caller’s need for services, referrals, or appointment.

Reports to: Client Services Director / Clinic Manager


  • Expresses full agreement with PRC’s mission, vision and foundational statements of faith and practice. • Adheres to all policies and procedures.
  • Be a committed Christian who demonstrates a personal relationship with Jesus Christ as Savior and Lord.
  • Able to meet weekly with patients.
  • Complete the pregnancy clinic volunteer training.
  • Complete on-site training.


  •  Maintain confidentiality.
  • Dependability.
  • Good communicator.
  • Loyal.
  • Discreet.
  • Flexibility.
  • Willing to learn

Preferred Qualifications:

  • High school diploma

Essential Functions:

  • Answer all calls during the scheduled time
  • Establish rapport and reduce anxiety by using appropriate listening skills
  • Schedule an appointment for the caller to come into the center by following the outlined procedures
  • Make appropriate referrals
  • Record all calls and report them to the office
  • Attend volunteer in-services or other pertinent educational meetings, as decided by the Director